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PRIVACY POLICY

Orfer Oy (hereinafter referred to as "Orfer") is committed to complying with applicable data protection laws in its operations. This privacy statement ("Statement") outlines our practices regarding the processing of personal data. "Personal data" refers to information that can be linked to a specific natural person. This Statement applies when Orfer is the data controller or when we refer to the application of this Statement in connection with a product or service.

The primary basis for processing personal data is the customer relationship or other relevant connection, or the consent of the data subject. We provide additional information regarding data protection in connection with individual services. If there is a conflict between such additional information and this Statement, the provided additional information shall prevail.

The software installed on your device may process your personal data. Our products and services may contain links to third-party websites or services, which have their own privacy practices. We recommend that you review the privacy practices of these third parties. Orfer is not responsible for the privacy practices of such third parties.

This Statement does not apply to Orfer-branded licensed products or services. Please check the privacy practices of the relevant license holder, which apply to those products and services.

You are not required to provide your personal data to Orfer. However, if you decide not to provide your personal data, Orfer may not be able to offer you products or services, provide their full functionality, or respond to your inquiries.

 

What Information Do We Collect?

 

We collect your personal data when you register as a user of Orfer's products or services, in connection with their sale and use, during sales campaigns or surveys, and when you interact with us in other ways. Orfer collects personal data in the following categories:

 

  • Product and Service Activation: When you activate our products or services, an activation message may be sent from your device to Orfer. This message typically includes information about the product and service type, as well as a unique device and service identifier and web identifiers.

  • Use of Our Products and Services: Our servers automatically collect information when you use our services, such as your IP address, browsing time, referring sites, pages visited, links clicked, ads or other content viewed, browser or app type, and other similar data. See also our cookie policy. Our applications may occasionally contact our servers to check for available updates or to send data related to service usage.

  • Information You Provide to Us: We may ask for your name, email address, physical address, username and password, consents and preferences, feedback, device-related information, age, gender, postal code, and other similar data such as consent choices and language preferences. We may also obtain personal data from direct marketing companies and other similar public sources.

  • Customer Relationship Information: We process information related to your customer relationship, such as purchase details, downloads, content you provide to us, contracts, requests, product and service delivery information, payment and financial data, and information about interactions between Orfer and you. We may record customer service calls.

  • Location Data: Orfer’s location-based services and features use satellite, Wi-Fi, IP address, or other network-based location data. Assisted location methods, such as Assisted GPS, may involve exchanging location data and unique device and operator identifiers with a location server. Orfer does not use this data to personally identify you.

  • Why Do We Process Personal Data? We process your personal data for the following purposes. One or more purposes may apply simultaneously.

  • Providing Products and Services: Your personal data may be used to respond to your requests and inquiries, manage your orders, fulfill contracts, and meet other similar obligations. Your personal data may also be used to provide products and services, identify users for delivery purposes, ensure security, and prevent and investigate misuse of products and services.

  • Accounts: Some of our services may require a user account to ensure the correct information is displayed to the correct person.

  • Development and Management of Products and Services: We may use your personal data to develop and manage Orfer’s products, services, sales, and marketing. We may combine data collected from different products and services where the data was collected for the same purpose and may create statistics to support product and service development.

  • Customer Communication: Your personal data may be used for customer communication, such as sending notifications about our products and services and contacting you for customer service or matters related to our products and services.

  • Marketing and Recommendations: Your personal data may be used to make our products and services more personalized and targeted, for example, by making recommendations and displaying targeted content in our services. Your personal data may be used within legal limits for the marketing of Orfer's and its partners’ products and services, direct marketing, market research, customer satisfaction surveys, and studies.

Orfer processes your personal data based on your consent or when necessary to fulfill a purchase transaction or provide a product or service you have requested or authorized. We may also process your personal data when required by law, to protect our customers, maintain the security of our products and services, or protect Orfer’s rights and assets.

 

Do We Share Personal Data?

 

Orfer does not sell, lease, or otherwise disclose your personal data to third parties except in the following situations:

  • Your Consent and Community Services: Your personal data may be shared with your consent. In some of our products and services, you may share your personal data with other users of the product or service. We encourage you to carefully consider before sharing your personal data or other information with other users.

  • Orfer Companies and Authorized Third Parties: Your personal data may be shared with Orfer's subsidiaries and authorized subcontractors as needed to carry out the purposes described in this Statement. These subcontractors may be involved in activities such as delivering products you’ve ordered, providing services, billing, billing via your operator, credit card payments, customer service, managing and analyzing customer data, credit checks, market research, and executing marketing and other campaigns.

 

We may engage in joint marketing and other communication with authorized third-party partners. To avoid duplicate or unnecessary communication, we may compare Orfer’s collected data with information collected by our partners. Such authorized third parties may not use your data for purposes other than those described in this Statement, and we require them to maintain confidentiality and ensure an adequate level of security to protect your personal data.

 

  • International Data Transfers: Orfer's products and services are provided using resources and servers located around the world. As such, your personal data may be transferred between countries. These transfers may involve the disclosure of personal data to countries outside the European Economic Area (EEA) with data protection laws that differ from Finnish law. Orfer ensures an adequate level of protection for personal data, for example, by agreeing on confidentiality and processing matters in compliance with applicable legislation (e.g., using standard contractual clauses approved by the European Commission).

  • Mandatory Disclosures under Law: Your personal data may be disclosed in accordance with legal requirements, for example, in response to requests from competent authorities or other parties in Finland or other countries where personal data is processed. We may also share and otherwise process your personal data in accordance with applicable law to defend Orfer’s legitimate interests, for example, in civil or criminal proceedings.

  • Business Transactions: If we sell, buy, merge, or otherwise reorganize our business in certain countries, your personal data may be disclosed to buyers and their advisers.

 

How Do We Protect Children’s Privacy?

 

Orfer’s products and services are typically intended for all audiences. Orfer does not knowingly collect information from children under the age of 13 or any equivalent minimum age under applicable law without the consent of their parents or guardians.

 

How Do We Ensure Data Accuracy?

 

We make reasonable efforts to keep the personal data we hold accurate by removing unnecessary data and updating outdated information. We retain your personal data only as long as necessary for the purposes described in this Statement or for the period notified to you unless required by law to retain it longer. We encourage you to periodically check the accuracy of your information.

 

How Do We Protect Your Personal Data?

 

We pay special attention to data protection and security when designing and producing our products and services. Data protection and security are managed by specifically appointed personnel. We implement internal data protection and security guidelines through proactive and reactive risk management measures, considering data protection and security in the design of our products and services, training our staff, and reviewing compliance with product and service requirements. We ensure appropriate security for communication, device, and facility safety, risks related to data loss, and other similar risks, considering the likelihood of the risks and the nature of the data being protected. Access to personal data in databases is restricted to authorized personnel with a legitimate need to process the data.

 

How Do We Use Cookies and Web Beacons?

 

Orfer uses cookies, web beacons, and other similar methods in providing and developing our websites and services, as well as for targeting content and advertising. We may also use third-party cookies for advertising targeting. Our websites may also include other third-party components, such as those related to social media services.

Our cookie policy provides more detailed information about how we use cookies and includes information on how you can limit cookie usage.

 

What Are Your Rights?

 

You have the following rights concerning your personal data processed by Orfer:

  • Access: You have the right to review what information we have collected about you and request a copy of it.

  • Data Portability: You have the right, within the limits allowed by law, to request your personal data provided to Orfer in a machine-readable format.

  • Correction and Deletion: You have the right, within the limits allowed by law, to request the correction or deletion of inaccurate, unnecessary, incomplete, or outdated personal data.

  • Withdrawal of Consent: You can withdraw your consent to Orfer’s processing of your personal data.

  • Opting out of Marketing Communications: You can opt out of receiving direct marketing communications by using the “unsubscribe” option in the marketing communications we send or by adjusting your communication preferences.

You can request to exercise your rights by contacting Orfer as described below. We may ask for additional information to verify your identity before fulfilling such requests.

 

How Can You Contact Us?

 

If you have any questions or concerns regarding this Statement or your personal data, please contact us through the customer support or contact information provided in the relevant service. If you have a complaint about how we handle your personal data, you may contact the Finnish Data Protection Authority.

 

Who is the data controller?


Orfer Oy, located at Vaakatie 9, 16300 Orimattila, Finland, is the data controller for your personal data.
You can find the contact details of the data controller by reviewing the terms and conditions of the product or service, or by using the contact details available on Orfer's website.
For privacy-related matters, you can contact us at:
Vaakatie 9
Orimattila
FI-16300 Orfer Oy
Finland

 

Changes to this Privacy Statement
 

Orfer may make changes to this statement at any time without prior notice. However, if the statement is significantly altered, Orfer will notify you about this at the beginning of the statement and on the website's homepage for 30 days. We recommend that you review this statement periodically to stay informed about any possible changes.

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Cookie Policy

 

Our website uses cookies to enhance your user experience and provide a better service. This cookie policy explains what cookies are, how they are used, and how you can manage them.

 

1. What is a Cookie?

A cookie is a small text file that is stored on your device (such as a computer or smartphone) when you visit our website. Cookies help our website remember your preferences, improve the service, and track your behavior on the site.

 

2. Types of Cookies We Use

Our website may use the following types of cookies:

 

Essential Cookies: These cookies are necessary for the basic functioning of the website, such as loading pages and navigating the site. They cannot be disabled without affecting the website’s functionality.

Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are most popular and whether users encounter any errors. This information helps improve the website's performance.

Functionality Cookies: These cookies allow the website to remember your settings, such as language and region, to provide a more personalized experience.

Advertising Cookies: These cookies track your activity on our website to help deliver targeted ads and content. They can also prevent the same ad from appearing repeatedly.

 

3. How We Use Cookies

We use cookies for the following purposes:

 

Improving Website Functionality: Cookies help us analyze website usage and make improvements.

Personalization: Cookies enable us to remember your preferences and tailor content and advertisements to your needs.

Website Security: Some cookies help ensure that your connection is secure and protected.

 

4. Managing Cookies

 

You have the right to manage the use of cookies. You can accept or reject cookies in the following ways:

 

Cookie Settings on Our Website: You can manage your cookie preferences by using the cookie banner that appears when you first visit our site.

Browser Settings: You can block cookies through your browser settings. However, please note that blocking cookies may affect the functionality of the website.

To find out how to delete or block cookies, please refer to your browser's help documentation.

 

5. Third-Party Cookies

 

Our website may also use third-party cookies, such as analytics and advertising tools. These cookies may have their own cookie policies, which may differ from ours. For example, we use Google Analytics to track website usage. You can review Google’s cookie policy here.

 

6. Cookie Retention Period

 

Cookies may be either session cookies or persistent cookies:

 

Session Cookies: These cookies are temporary and are deleted when you close your browser.

Persistent Cookies: These cookies remain on your device for a specified period (usually ranging from 1 day to 2 years) and help the website remember your preferences for future visits.

 

7. Changes to Our Cookie Policy

 

We reserve the right to update this cookie policy. Any changes will be posted on this page, and the effective date of the changes will be provided in the updated policy.

 

Contact Information If you have any questions about our cookie policy, please contact us.

 

Vaakatie 9

Orimattila

Fi-16300 Orfer Oy
Finland

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